Help
Short answers. Still stuck? Write to us.
Questions
Is Clipi free?
Yes. 20 files a day, no watermark.
Which links can I download?
Public video links from popular sites. Paste the link, save the file. If a site isn't supported yet, we tell you.
What does Pro add?
AI captions, every format at once, 4K. Opens soon.
What's the 24h Pass?
All of Pro for 24 hours. Opens soon.
Does Free include AI?
No. Every AI feature needs Pro or a Pass.
Can I cancel?
Yes, anytime in your account. Pro stays on until the paid period ends.
Can I get a refund?
Email hello@clipi.video from your account's address and tell us why.
Do you keep my videos?
No. Uploads are deleted after 24 hours. Browser tools never upload.
Are there ads?
No. Not in any plan.
How do I report a video?
Use the report form for copyright (DMCA), privacy or abuse.
How do I reach you?
Email hello@clipi.video.